At Furro World, we pack every order with care so your furry friend’s favourites reach you safely. Please review the shipping details below before placing your order.
Shipping Locations
We deliver to serviceable PIN codes across India. Delivery availability depends on your location and our courier partners’ coverage.
Order Processing
Orders are usually processed and dispatched within [1-3 business days] after confirmation.
During festive seasons, sales, or periods of high demand, processing may take longer. If your order experiences a significant delay, we will contact you using the details provided at checkout.
Estimated Delivery Time
After dispatch, delivery usually takes [7-10 business days], depending on your location. Remote locations may require additional time.
Delivery dates are estimates. Courier disruptions, weather conditions, public holidays, and other unforeseen circumstances may affect delivery.
Shipping Charges
Shipping charges, if applicable, are displayed at checkout before you complete your purchase.
Free shipping offers apply only to eligible orders and are subject to the conditions displayed with the offer.
Order Tracking
Once your order is dispatched, we will share tracking details through email / SMS / WhatsApp. Tracking updates may take some time to appear on the courier’s website.
Delivery Address
Please provide your complete address, correct PIN code, and an active phone number at checkout.
If you need to correct your address, contact us as soon as possible. Changes after dispatch depend on the courier’s ability to update the shipment.
Missed or Failed Delivery
If a delivery attempt is unsuccessful, please follow the courier’s instructions or contact us for assistance.
If your order is returned to us because of an incorrect address, refusal, or unsuccessful delivery attempts, we will contact you to discuss the next steps. Any applicable reshipping charges will be communicated before arranging another delivery.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, contains an incorrect item, or has an item missing, please contact us promptly with your order number and clear photographs of the product and packaging.
Please retain the packaging while we review the issue. Resolution will follow our Return and Refund Policy.
Delayed or Missing Orders
If your tracking shows an unusual delay or marks your order as delivered when you have not received it, contact us. We will coordinate with the courier partner to investigate.
Contact Us
For shipping-related questions, please contact:
Email: care@furroworld.in
Phone / WhatsApp: +91 7805906598
Support hours: Mon to Sun | 10 to 8 PM
Please include your order number so we can assist you quickly.